General Conditions of Sale
These General Conditions of Sale (hereinafter "GCS") govern the relations between Sara Belliti , seller of luxury jewelry, and any natural or legal person (hereinafter "the Customer") wishing to make a purchase on the site www.sarabelliti.com .
By placing an order on our site, the Customer accepts these General Terms and Conditions without reservation.
1. Company identity
Sara Belliti
- Headquarters: Paris, France
- Email address: contact @ sarabelliti.com
- Instagram: sarabellitiparis
2. Products
The jewelry offered for sale on the site is described and presented with the greatest possible accuracy.
- Availability : All products are made to order.
- Personalization : Some parts can be personalized, but these orders are firm and cannot be modified after validation.
- Photographs : Product images are provided for information purposes only.
3. Price
The prices indicated on the site are in euros (€) and include all taxes (TTC), but do not include delivery costs, unless otherwise stated:
- Delivery in Europe : Free.
- Worldwide delivery : €30.
Payment is due immediately upon ordering. Prices may be changed at any time, but products will be billed based on the rates in effect at the time of ordering.
4. Orders
To order:
- The Customer selects the products and adds them to the basket.
- The Customer provides their personal information to process the order.
- Payment validates the order.
A confirmation email will be sent to the Customer. Sara Belliti reserves the right to cancel any order in the event of a payment problem or incomplete information.
5. Payment
Payment is secure and can be made via:
- Bank card (Visa, Mastercard, etc.)
- Other means indicated on the site.
Banking data is protected using an SSL encryption system.
6. Delivery
- Manufacturing time : As the jewelry is made to order, the processing time is 3 to 5 weeks .
-
Delivery time :
- Europe: 3 to 7 working days after manufacturing.
- International: 7 to 14 working days after manufacturing.
Sara Belliti cannot be held responsible for delays related to carriers or customs formalities.
7. Returns and Exchanges
In accordance with current legislation, the Customer has 14 days from receipt of their order to request a return or exchange.
Terms :
- The product must be returned in perfect condition, unworn and in its original packaging.
- Return costs are the responsibility of the Customer.
Exceptions :
- Personalized or custom-made jewelry cannot be returned or exchanged.
To initiate a return, contact us at contact@sarabelliti.com .
8. Warranties and Claims
All our jewelry is guaranteed against manufacturing defects:
- Duration : 2 years from receipt.
- Exclusions : Normal wear and tear, misuse or accidental damage.
For any complaints or warranty requests, contact contact@sarabelliti.com with a detailed description of the problem and proof of purchase.
9. Liability
Sara Belliti cannot be held responsible for damages resulting from improper use of its products or unforeseen delays caused by third parties.
10. Intellectual Property
All elements present on the site www.sarabelliti.com (texts, images, logos) are the exclusive property of Sara Belliti . Any reproduction or unauthorized use is prohibited.
11. Applicable Law
These General Terms and Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action, which will fall under the exclusive jurisdiction of the French courts.
12. Contact
For any questions, contact us:
- Email : contact @ sarabelliti.com
- Instagram : sarabellitiparis